General Terms and Conditions of Business Corpo Giardino – Yoga Practices e-shop
- Application and scope of application
These General Terms and Conditions (“GTC”) govern the relationship between Corpo Giardino – Yoga Practices (Chur) and its customers of the online store on corpogiardino.ch (“Online Shop”). They are an obligatory part of every contract concluded between Corpo Giardino – Yoga Practices and the customer.
Regulations that deviate from these GTC do not apply unless Corpo Giardino – Yoga Practices has expressly agreed to them in writing. All changes, additions, additional or subsidiary agreements must be expressly confirmed by Corpo Giardino – Yoga Practices by e-mail to be valid.
The English language is the language of negotiation and contract.
- Shopping without an account
The use of the online store requires your registration on the website by creating a customer account or logging in as a guest. You must be at least 18 years old to register. Registration requires you to fill in all mandatory fields listed in the registration form. After filling out the registration form, you are required to read the Terms and Conditions and to confirm that you have read them and agree to their application as an integral part of the contract with Corpo Giardino – Yoga Practices by checking the respective box.
By completing the registration form you assure that all data entered during the registration process is true.
You are obligated to treat your access data to the Online Shop confidentially and not to disclose them to third parties under any circumstances. Corpo Giardino – Yoga Practices points out that the misuse of data may be subject to criminal prosecution. Claims against Corpo Giardino – Yoga Practices arising from the use of the user account by third parties are excluded.
- Conclusion of the contract
The presentation of the products in the online store does not represent a legally binding offer, but an invitation to the customer to submit a binding offer to conclude a purchase contract. The prices published by Corpo Giardino – Yoga Practices and all information about the goods you receive during the ordering process are not binding. In particular, errors in description, illustration and pricing are reserved. Corpo Giardino – Yoga Practices reserves the right to change prices, offers and items.
- Prices and discount codes
For orders placed through Corpo Giardino – Yoga Practices’s online store, the prices listed in the offer at the time of the order apply. All prices listed are amounts in Swiss Francs (CHF) excluding shipping costs and customs fees. Shipping costs (and customs duties, if applicable) are added to the sales price.
All the prices in the on-line shop are excluded the 7.7% VAT.
General discount regulation:
Discount codes cannot be taken into account after conclusion of the contract. Discount codes are not applicable to reduced items.Vouchers can neither be paid out nor returned.
Your order represents a binding offer to conclude a sales contract for the ordered product.
In the online store you can select products and collect them in a virtual so-called “shopping cart”. A possible voucher code can be entered in the shopping cart.
By clicking on the button “Start order process” in the shopping cart, you will be directed to the payment page where you can choose your payment method. After selecting the payment method and, if necessary, making the payment (bank transfer or Paypal), you will be taken to the order overview page, where you can check your entries again.
By clicking the button “order with costs” you make a binding offer to purchase the products in the shopping cart. You can only make a binding offer to purchase by clicking the button “order for a fee” if you have accepted the applicable terms and conditions by checking the appropriate box. Before sending the order, you can change and view the data at any time. After submitting the order, you cannot change your order. Before sending the order, you can cancel the order process at any time by closing the browser window.
The purchase contract is concluded when Corpo Giardino – Yoga Practices confirms the order with an order confirmation (via e-mail) and sends the delivery to you. If an item is not available in the online store, Corpo Giardino – Yoga Practices will contact you immediately.
- Terms of payment
Orders in the online store are payable by PayPal or money transfer. In any case, payment must be made in Swiss Francs.
- Terms of delivery
Delivery is from the warehouse in Chur (Switzerland). Corpo Giardino – Yoga Practices ships your order on Thursday afternoon, unless otherwise noted, usually within 3 to 5 days with the Swiss postal service economy or priority. Corpo Giardino – Yoga Practices cannot meet this deadline, you will be informed immediately. If deadlines are given in working days, these are all weekdays except Saturdays, Sundays and public holidays.
National postal items in Switzerland usually arrive within 2 working days after the deadline and can be tracked to the mailbox by means of a tracking number. The delivery time for international priority mail items depends on the recipient country and the type of shipment (air mail / surface / shipping). The estimated delivery times are only guidelines. Delivery delays through no fault of the customer entitle him neither to withdraw from the contract of sale nor to claim damages. Corpo Giardino – Yoga Practices assumes no liability for delays by the transport company.
Please note that in case of prepayment by invoice, the ordered goods will only be delivered after Corpo Giardino – Yoga Practices has received the complete payment.
Please note that as a consumer (natural person who places the order for a purpose that can neither be attributed to his or her commercial or self-employed professional activity) with EU residence, you have a right of withdrawal according to legal regulations, whereby the provisions of the withdrawal policy apply (will be sent to you, if applicable).
The shipping costs will be added to the sales price and will be shown separately on the invoice. They are calculated for domestic deliveries from the weight of the shipment and the volume of your order and are displayed during the ordering process. For international deliveries, they are calculated according to the destination country, the weight of the shipment and the volume of your order. In the shipping cost we also included the packaging cost and our process of goods declaration. The costs for international shipping (outside of Switzerland) are usually about from 11 to 15 CHF per package.
For international deliveries, additional costs such as customs fees and possible handling charges may apply. Any customs fees and possible handling charges for international deliveries are also to be paid by you; Corpo Giardino – Yoga Practices does not pay for them.
Please check with the custom fees of your country before purchasing.
If you do not accept the products sent by Corpo Giardino – Yoga Practices, do not pick them up or if they are not deliverable, you will be charged for all shipping costs incurred. Corpo Giardino – Yoga Practices is not liable for undeliverability or late delivery of the goods due to incorrect information of the delivery address by the customer, absence of the recipient, or problems with customs clearance.
We currently ship to ALL European countries, United Kingdom and Liechtenstein.
- Warranty and repair
You must examine the goods immediately after receipt with all due care and give notice of any defects within one day of receipt at the latest (notice of defects), otherwise the goods are deemed to be approved. The notification of defects is done by sending a photo of the defective goods and/or the externally recognizable damaged package by e-mail to firstname.lastname@example.org
If the complaint is justified, you will receive a replacement delivery or repair of the goods (at Corpo Giardino – Yoga Practices discretion) at no further cost to you. If Corpo Giardino – Yoga Practices repairs the merchandise, the merchandise must be returned in its original packaging, otherwise the return will not be accepted and no repair will be made. If the repair fails or the replacement is also defective, you are entitled to a discount or return the goods for a full refund of the purchase price including shipping costs.
Corpo Giardino – Yoga Practices will always strive to find a quick and satisfactory solution for all parties involved.
Corpo Giardino – Yoga Practices assumes no liability for damages and defects resulting from negligent or incorrect care or improper repair of the goods.
- Limitation of liability
Corpo Giardino – Yoga Practices is only liable for damages in cases of intent, fraudulent intent or gross negligence as well as personal injury and product liability (regardless of the legal basis and for contractual as well as non-contractual claims, in particular also damages caused by delay and consequential damages). Beyond that, no claims for damages exist against Corpo Giardino – Yoga Practices. Corpo Giardino – Yoga Practices is not liable for damages caused by its auxiliary persons (especially transport companies).
If the item has no defects and you are still not satisfied with the item you ordered, you can always return it within 7 days of receipt. You must inform Corpo Giardino – Yoga Practices by e-mail to email@example.com before returning the goods.
The goods must be returned in perfect condition and in the original packaging. A copy of the order confirmation (printed e-mail) must be enclosed with each return. Please send the return including a copy of the order confirmation to the following address:
Corpo Giardino – Yoga Practices
Please label the return with your return address and Corpo Giardino – Yoga Practices delivery address as stated above. Please note: all return shipping costs must be paid by you. In addition Corpo Giardino – Yoga Practices does not pay for any customs duties or handling fees for international deliveries. Any costs that may have been incurred in the return shipment (e.g. customs fees) will not be refunded.
Returns from abroad must be clearly declared as a return when making the customs declaration. If the declaration is not made correctly, additional import fees will be charged for the return to Switzerland, which will be deducted from the credit note in form of a voucher.
As soon as Corpo Giardino – Yoga Practices has received the goods and they meet the above mentioned requirements (faultless and in their original packaging), the amount of the returned goods will be refunded to you in the form of a digital voucher which can be redeemed in Corpo Giardino – Yoga Practices’s online store. However, there will be no refund of the shipping costs.
If the goods are damaged and/or were not returned in the original packaging, Corpo Giardino – Yoga Practices reserves the right to credit only part of the goods in the form of a digital voucher or to refuse to take back the entire goods.
- Retention of title
Goods that have not been paid for in full remain the property of Corpo Giardino – Yoga Practices. They may not be sold, rented, pledged, loaned or otherwise disposed of.
The customer agrees that Corpo Giardino – Yoga Practices may have the reservation of title entered in the relevant reservation of title register without the customer’s cooperation and at the customer’s expense until payment has been received in full. The customer is obligated to make all declarations necessary for the valid establishment of the retention of title without reservation and immediately upon first request, to provide the necessary information and to take all necessary actions.
11.Ban on distribution
Any commercial resale or distribution of Corpo Giardino – Yoga Practices products purchased from the online store is strictly prohibited.
- Data protection
- Amendments and validity of the general terms and conditions
Corpo Giardino – Yoga Practices reserves the right to change the terms and conditions at any time. The current and binding version of the GTC is available on sistajewelry.ch. The GTC published on Corpo Giardino – Yoga Practices at the time of the conclusion of the contract apply.
- Applicable law and place of jurisdiction
All legal relations between you and Corpo Giardino – Yoga Practices are subject to Swiss substantive law, excluding the conflict of law provisions of the International Private Law (IPRG) and the UN Sales Convention (CISG).
The exclusive place of jurisdiction for all disputes arising out of or in connection with the contract between you and Corpo Giardino – Yoga Practices, including disputes regarding the conclusion, validity, amendment or termination of the contract, is 7000 Chur (Switzerland), subject to mandatory jurisdiction (especially consumer jurisdiction) and any appeal to the Swiss Federal Court.
Chur, October 2020